Delete your account

You can delete a Passenger Seat account at any time. The fastest way is in the app. If the app is not on this device, send a request below or email hello@passengerseat.app.

In the app

1. Open Passenger Seat and sign in.
2. Go to Settings, then Account.
3. Choose Delete Account and confirm.

That removes the account right away. It cannot be undone. Account deletion does not cancel a store subscription. Use the cancellation page first if you have an active subscription.

Request it here

Use the form below, or email hello@passengerseat.app from the address on the account. Include that you want the account deleted. Email requests are completed within 30 days.

What is removed

Deleting the account removes the account record, the Sign in with Apple or Google identity, the display name, device push tokens, purchase entitlements, trips, route points, saved and discovered stories, feedback, links to narration audio, and identifiable app and generation events.

What is kept

Passenger Seat may keep a separate de-identified fact catalog containing generated story text, public-source links, a coarse area, aggregate generation and reuse counts, and reusable narration audio. The catalog contains no account ID, device ID, trip ID, route, exact location, or exact timestamp; it cannot be joined back to your deleted account, and Passenger Seat will not attempt to identify you from it or use it to track you. A separate daily metrics table may retain only a date, fixed product metric name, and count, without event payloads or individual activity sequences. A de-identified Safety Acknowledgment record may also be kept to document the agreement, but without your account ID, exact acceptance time, operating-system version, or locale, along with records required for fraud prevention, accounting, dispute resolution, or law. Support messages are separate from the app account and can be deleted on request unless retention is required. Full details are in the Privacy Policy.